Categories:
Basic database queries
Learn how to get information from the database to get some insights
Requirements
-
A valid kubeconfig for the environment
-
If the environment database is in Atlas: access to Atlas by IP
-
Get the variables to access the database:
# substitute {{aura-environment}} with the environment you're configuring export AURA_ENVIRONMENT={{aura-environment}} $ kubectl -n $AURA_ENVIRONMENT get cm authentication-api -o json | jq -r ".data.AURA_MONGODB_URI" {{mongo_uri}} $ kubectl -n $AURA_ENVIRONMENT get cm authentication-api -o json | jq -r ".data.AURA_MONGODB_USERNAME" {{mongo_user}} $ kubectl -n $AURA_ENVIRONMENT get secret authentication-api -o json | jq -r ".data.AURA_MONGODB_PASSWORD|@base64d" {{mongo_pass}} $ kubectl -n $AURA_ENVIRONMENT get cm authentication-api -o json | jq -r ".data.AURA_MONGODB_USER_DB" {{mongo_users_db}} $ kubectl -n $AURA_ENVIRONMENT get cm authentication-api -o json | jq -r ".data.AURA_MONGODB_USER_COLLECTION" {{mongo_users_col}} -
Get the
channel_nameandchannel_idfor the all channels in the environment:# substitue {{aura-environment}} with the environment you're configuring export AURA_ENVIRONMENT={{aura-environment}} $ kubectl -n $AURA_ENVIRONMENT get cm aura-bot -o json | jq -r ".data.AURA_CHANNELS_CONFIGURATION_API_ENDPOINT" {{channels_configuration_endpoint}} $ kubectl -n $AURA_ENVIRONMENT get secret aura-bot -o json | jq -r ".data.AURA_AUTHORIZATION_HEADER|@base64d" {{authorization_header}} $ curl {{channels_configuration_endpoint}}/aura-services/v2/configuration/channels -H "Authorization: {{authorization_header}}" -o channels_config.json $ cat channels_config.json| jq -r '.[] | .name + ":" +.id' {{ channels }} # Example of channels # novum-mytelco:45494a5b-835a-4fff-a813-b3d2be529dbe # whatsapp:f7fd1021-41cd-588a-a461-387cc24be223 # whatsapp-1004:e75e7b9d-7949-451a-9493-3d759745492c # movistar-plus:60f0ffda-e58a-4a96-aad9-d42be70b7b42 # set-top-box:814bc401-7743-47d3-957b-7f1b2dafe398 # set-top-box-haac:dc388448-b1d1-11e9-b77b-67224ed60908
Queries
Total number of users registered in Aura
⚠️ This information is only for authenticated users. Currently, anonymous users are not stored in the Aura users’ database.
$ mongo -u {{mongo_user}} -p {{mongo_pass}} {{mongo_uri}}
> use {{mongo_users_db}}
> db.{{mongo_users_col}}.find({}).count()
10167
Total number of users registered in aura per channel
⚠️ This information is only for authenticated users. Currently, anonymous users are not stored in the Aura users’ database.
Use the output of {{ channels }} to identify the channel by its name rather than by its identifier.
$ mongo -u {{mongo_user}} -p {{mongo_pass}} {{mongo_uri}}
> use {{mongo_users_db}}
> db.{{mongo_users_col}}.aggregate([
{"$group" : {_id: "$channelId", count: {$sum:1}}}
])
{ "_id" : "981e5db7-8031-4370-a326-b6f4d163cd82", "count" : 1 }
{ "_id" : "814bc401-7743-47d3-957b-7f1b2dafe398", "count" : 21 }
{ "_id" : "189d4016-bcd0-491d-a75e-64e7a54aa75c", "count" : 1 }
{ "_id" : "b2501583-6d76-4e77-b364-aa169490efec", "count" : 1 }
{ "_id" : "b94aec9a-da4d-46de-afc3-06cfe0157888", "count" : 1 }
{ "_id" : "60f0ffda-e58a-4a96-aad9-d42be70b7b42", "count" : 22 }
{ "_id" : "e75e7b9d-7949-451a-9493-3d759745492c", "count" : 2518 }
{ "_id" : "9924335b-321a-4f48-b820-e35c7eb9e58b", "count" : 1 }
{ "_id" : "dc388448-b1d1-11e9-b77b-67224ed60908", "count" : 69 }
{ "_id" : "f7fd1021-41cd-588a-a461-387cc24be223", "count" : 2062 }
{ "_id" : "e59aa30f-bae5-4c9e-9d1a-0be8b904711d", "count" : 1 }
{ "_id" : "45494a5b-835a-4fff-a813-b3d2be529dbe", "count" : 346 }
{ "_id" : "5ad28380-85fa-4ba2-bcdb-0732127f4a85", "count" : 4792 }
{ "_id" : "ecd189c2-b1dd-4142-bbe1-eb9549b327e2", "count" : 1 }
{ "_id" : "25695326-c67c-40fe-b5df-a8fd5b4deb22", "count" : 14 }
{ "_id" : "4c14973e-3369-4c6a-b59d-e3e0ecaed78c", "count" : 291 }
Total number of users with expired authorization_id
An authorization_id is expired if it has not been used for 180 days in a row.
$ mongo -u {{mongo_user}} -p {{mongo_pass}} {{mongo_uri}}
> use {{mongo_users_db}}
> db.{{mongo_users_col}}.find({lastAccess: {
$lt: new Date(ISODate().getTime() - 180*24*60*60*1000)
}
}).count()
3034
Last modified November 11, 2025: feat: Clean up of Living Apps related stuff #AURA-30761 [RTM] (c97ca748)