Categories:
TV LLM Conversational None UC
Global Use Case developed by Aura Platform Team that informs users of the platform’s available actions, ensuring correct invocation for proper system understanding.
Introduction
The video LLM Conversational None use case is a global experience designed and developed by Aura Global Team that provides Telefónica customers guidance on gaining knowledge of available platform actions and how to perform them correctly.
Find additional information in the following documents:
- Discover the Conversational None specifications and the particularities of the use case development.
- Learn how to configure the conversational-none-dialog for Conversational None use case.
- Access the TV Retrieve plugin for LLM None UC.
- Discover the resources used by the Conversational None use case.
- Find the AI configuration for each OB for the TV LLM Conversational None UC.
Specifications
Request-response model
The TV LLM Conversational None UC is adapted to both request-response V1 and to its normalized model V3.
Available channels
The TV LLM Conversational None UC can be enabled in any channel in both v1 and v3 and TV-related payloads.
Use case development
The TV LLM Conversational None UC includes the following components:
Understanding features
- Intent:
intent.conversational.none
Use case logic
Once Aura recognizes the user’s utterance, the UC is resolved via:
-
Aura Bot dialog
TV LLM Conversational None UC is built over conversational-none-dialog.
See the Dialog configuration for the required settings and bypass configuration.