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Login redirections

Description of the process for redirecting intents that need authentication in cases where the user is unauthenticated.

Global authentication dialogs

There are 2 different dialogs to authenticate the user according to the channel:

Login redirection process

To redirect to login dialogs, we need a contextFilter with the redirectToIntent field set with the intent of the authentication dialog that we want to redirect.

This is done in the channel model:
triggerCondition model > conditionValidation model

For example, if we want to redirect to authentication in a channel, we need to add a configuration in the dialog as shown below:

{
  "name": "bill",
  "dialogs": [
    {
      "id": "balance-check",
      "triggerConditions": [
        {
          "intent": "intent.balance.check",
          "contextFilters": [
            {
              "name": "Anonymous redirect to linking",
              "type": "type",
              "conditions": "/type eq 'anonymous'",
              "true": {
                "name": "Anonymous redirect to linking",
                "breakDialogExecution": true,
                "breakFilterEval": true,
                "redirectToIntent": "intent.account.linking",
                "suggestions": false
              }
            }
          ]
        }
      ]
    }
  ]
}

In WhatsApp channel, the contextFilter will be the same but changing the redirectToIntent to the intent for WhatsApp authentication (intent.authentication.login):

{
  "triggerConditions": [
    {
      "intent": "intent.factotum-test.whatsapp-auth",
      "contextFilters": [
        {
          "name": "Anonymous redirect to linking",
          "type": "type",
          "conditions": "/type eq 'anonymous'",
          "true": {
            "name": "Anonymous redirect to linking",
            "breakDialogExecution": true,
            "breakFilterEval": true,
            "redirectToIntent": "intent.authentication.login",
            "suggestions": false
          }
        }
      ]
    }
  ]
}
Last modified September 12, 2025: feat: Clean up of MHC, Metaverso and COL projects #AURA-30235 [RTM] (17c23953)