Users authentication

Introduction

aura-bot supports different types of users, each of them with access to specific services and use cases:

• Authenticated users
• Anonymous users

In the authentication process, aura-bot carries out the following summarized steps:

• Obtains information from the users
• Validates it
• If the validation is successful, and depending on the type of user, aura-bot allows accessing to different services
• Stores the user’s data

The detailed process is described in users’ authentication flow.

The authentication of a user implies the acceptance of Terms and Conditions, which are handled by aura-bot.

In certain scenarios (use cases) where the user is unauthenticated, it is required to redirect specific intents that need authentication. Find here the complete information regarding login redirections.