Message

Within the different entities currently used in Aura, this document describes those included in the entity type Message

# FIELD PK NULLABLE TYPE DESCRIPTION FORMAT ALLOWED VALUES EXAMPLE
1 USER_ID NO NO Text Unique User ID in the OB Systems or unique generated one for anonymous users Format depends on the OB
2 MSG_DT NO NO Date Timestamp of the data in UTC time ISO 8601
3 MSG_ID YES NO Text Unique ID of the message UUID
4 ACTION_CD NO NO Text Code of the action that produces the data send, receive, event
5 AURA_ID NO YES Text User logging ID in Aura
Starting in this version, the user will have a new aura_id each time she logs in Aura
UUID
6 PHONE_ID NO YES Text Phone number of the user Phone number including international prefix
7 CHANNEL_CD NO YES Text Code of the channel where the action happened Same values as AURA_CHANNEL_NAME field in the dimensional entity D_Aura_Channel
8 SUBSCRIPTION_CD NO YES Text Code of the subscription type of the user in the OB PREPAID, POSTPAID, CONTROL
9 DOMAIN_CD NO YES Text Code of the domain where the action happened
⚠️ Future use
10 CATEGORY_CD NO YES Text Code of the category where the action happened
⚠️ Future use
11 COUNTRY_CD NO NO Text ISO code of the country ISO 3166
12 CORR_ID NO NO Text Correlator ID of the request that produces the data UUID
13 IS_CACHED NO NO Boolean It shows if the entity content was already cached or not true/false
14 STATUS_CD NO YES Text Status code of the action, if meaningful HTTP status code of the response
15 REASON NO YES Text Result of the action in error case: error code
16 VERSION_ID NO NO Text Aura version that produces this data X.Y.Z 8.2.0.
17 LANG_CD NO YES Text Language configured by the user for the communication - ISO 639 two-letter lowercase culture code
- ISO 3166 two-letter lowercase subculture code associated with a country or region
18 TZ_CD NO NO Text Timezone where the communication happened UTC offset of the TZ. TZ codes
19 DURATION_NU NO YES Number Duration of the action in milliseconds Natural number
20 MESSAGE NO NO Text Content of the message
21 DIALOG_ID NO YES Text Id of the dialog where the message happens
22 CONVERSATION_ID NO NO Text Id of the conversation where the message happens UUID
23 WIN_RECOGNIZER_CD NO YES Text Code of the recognizer that wins for this message Same values as AURA_RECOGNIZER_NAME field in the dimensional entity D_Aura_Recognizer
24 WIN_RECOGNIZER_SCORE_NU NO YES Number Score of the recognizer that wins for this message
25 INTENT NO YES Text Selected intent
26 ENTITIES NO YES Text List of entities determined by the recognizer
27 MODALITY_CD NO YES Text It explains how the user communicates with Aura text, voice, form
28 AURA_ID_GLOBAL NO YES Text It identifies the same user_id logged with the same authentication method
29 ACCOUNT_NUMBER NO YES Text Unique account number of the user
Mandatory only for Spain. But it can be null also in Spain because it is only available in aura-bot, not in aura-services