Aura –

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura system components versions

Updated versions of Aura system components for the current Aura Platform release

Components versions

All components in the table below run over AKS cluster version 1.30

Name	Namespace	Image deployed
alertmanager	aura-system	devopstf.azurecr.io/tools/alertmanager:v0.26.0
elastic-operator	aura-system	docker.elastic.co/eck/eck-operator:2.7.0
elasticsearch-es-aura	aura-system	devopstf.azurecr.io/tools/elasticsearch:8.16.1
elasticsearch-exporter	aura-system	devopstf.azurecr.io/tools/elasticsearch_exporter:v1.5.0
fluent-bit-aggregator	aura-system	devopstf.azurecr.io/tools/fluent-bit:2.2.0
grafana	aura-system	devopstf.azurecr.io/tools/grafana:10.3.3
kibana-kb	aura-system	docker.elastic.co/kibana/kibana:8.16.1
prometheus	aura-system	devopstf.azurecr.io/tools/prom/prometheus:v2.53.1
mongodb-atlas-operator	aura-system	devopstf.azurecr.io/tools/mongodb-atlas-kubernetes-operator:2.1.0
redis-exporter	aura-system	devopstf.azurecr.io/tools/redis-exporter:1.6.1
redis	aura-system	devopstf.azurecr.io/tools/redis:6.0.19
thanos-store-gateway	aura-system	devopstf.azurecr.io/tools/thanos:v0.32.5
atlas-logger	aura-system	devopstf.azurecr.io/tools/atlas-logger:2.0.0
azure-logger	aura-system	devopstf.azurecr.io/tools/azure-logger:1.4.0
pushgateway	aura-system	devopstf.azurecr.io/tools/pushgateway:v1.4.1
thanos-querier	aura-system	devopstf.azurecr.io/tools/thanos:v0.32.5

Additional information

Information regarding Aura system components end-of-life (EOL) and next updates is included in the document Scheduled updates in Aura components. Find it in the Aura releases section of your corresponding release.

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Atria Applications changelog

Changelog of ATRIA Applications for Kiss Aura Platform release

Changed

2024-12-19 - Completed document for ATRIA applications

The document that includes ATRIA applications technical description has been updated and completed with advanced details: different types of applications supported by ATRIA, applications model, etc.
Affected documents:
- ATRIA application

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Atria Model Gateway changelog

Changelog of Atria Model Gateway for Kiss Aura Platform release

Changed

2024-12-01 - Included calls to OpenAI and consumed tokens in logs

In past releases, ATRIA only generated operational logs, which were volatile and deleted after 7 days. From the current release onwards, the purpose is improving the logging and, consequently, the monitoring process for the different stages of the RAG chain.
As a first step, Kiss release includes the combination of different requests within the RAG chain under a unique application. For that, the RAG will use the same application that has received from atria-model-gateway to execute the calls to OpenAI. With this unification, all the tokens consumed in every write call to OpenAI can be logged and registered.

2024-12-19 - Completed document for ATRIA configuration

The guidelines for ATRIA configuration have been completed with different scenarios and processes for the modification of atria-model-gateway.
Affected documents:
- Modify ATRIA components configuration
- Specific scenario: Update Aura Copilot-related ATRIA configuration parameters using ConfigMap

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Atria RAG generate DB changelog

Changelog of Atria RAG generate DB for Kiss Aura Platform release

Changed

2024-12-19 - Improved atria-rag-generate-db operation

atria-rag-generate-db keeps a record of the current state of documents and related configuration for data sources, so it only feeds documents that have been modified or added since the last update. Therefore, it is no longer necessary to launch it per project, it can be launched for all projects at once.
Affected documents:
- atria-rag-generate-db

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Atria RAG Server changelog

Changelog of Atria RAG Server for Kiss Aura Platform release

Changed

2024-12-19 - Deleted application_name from configuration

In atria-rag-server configuration, the application_name field has been removed, as it is no longer necessary to define exclusive applications for the RAG. The RAG will use the same application it receives, to call atria-model-gateway.
Affected documents:
- atria-rag-server default configuration: LLMs fields

2024-12-19 - Completed document for ATRIA configuration

The guidelines for ATRIA configuration have been completed with different scenarios and processes for the modification of atria-rag-server.
Affected documents:

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura authentication API changelog

Changelog of Aura authentication API for Kiss Aura Platform release

Added

2024-11-29 - aura-authentication-api can now return anonymous user data

If needed, aura-authentication-api can return anonymous user data for users not found in the DB, instead of returning an error 404. To allow this behavior, the request should add the new header return-anonymous.
Related documents:
- aura-authentication-api: swagger

2024-12-02 - Added new aura-authentication-api environment variables

New aura-authentication-api environment variables to manage a Redis cache that manages requests to obtain the userID.
Related documents:
- aura-authentication-api environment variables

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura Bot changelog

Changelog of Aura Bot component for Kiss Aura Platform release

Updated

2024-11-12 - Deactivate authentication flows for Aiwi channel in ES

All dialogs resolving user authentication through Aiwi channel in ES have been removed from the channel configuration. In particular, those dialogs in charge of resolving SMS OTP (aka LoA2) authentication and email and password (aka LoA3 or owner) authentication.
Also the NLP training leading to those dialogs has been removed from the channel training repository.
With this configuration, currently the channel only supports anonymous users and so, use cases that do not need user information from Kernel APIs.

Changed

2024-12-02 - Included userID for anonymous users

Due to Kernel requirements, now anonymous users have userId and auraGlobalId, as these values are needed for the generation of KPIs.
Related documents:
- Aura authentication: users types

2024-12-02 - New step for anonymous users in Aura authentication flow

New authentication step within aura-bot authentication process: encodeAnonymousData() to set the userId and auraGlobalId for anonymous users. These values are needed to be stored in KPIs.
Related documents:
- Aura authentication flow

2024-12-02 - New aura-bot environment variables

New environment variable in aura-bot to generate userIds for anonymous users.
Related documents:
- aura-bot environment variables

2024-12-02 - Changed default value of env var for managing KPIs blob

The default value of the environment variable AURA_KPIS_BLOB_TIME_WAIT_IF_EXISTS, that sets the time to wait if the KPIs blob exists to avoid duplicate headers, has changed to 1000 milliseconds. This will prevent corrupted files in KPIs.

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura Channels changelog

Changelog of Aura Channels component for Kiss Aura Platform release

Added

2024-12-16 - New flag added to return score from disambiguation

Added flag to return the score of the different disambiguation options, so that channels and applications can process it.
Affected documents:
- Current channel configuration

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura Databricks Jobs changelog

Changelog of Aura Databricks Jobs component for Kiss Aura Platform release

Changed

2024-12-17 - Updated Databricks Jobs process

Refresh the report at any stage of the process of aura-databricks-jobs, to avoid loss of information.
Add new stages to the process and change the flow to avoid blocking with the aura-kpis-uploader component.

2024-10-24 - Updated Databricks Jobs report

Improvements in the reports that the aura-databricks-jobs component generates in the import process.
Affected documents:
- aura-databricks-jobs: Generate reports

2024-10-24 - Complete Databricks Jobs troubleshooting documentation

Adjustments in the aura-databricks-jobs component troubleshooting documentation.
Affected documents:
- aura-databricks-jobs: Troubleshooting

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura file manager changelog

Changelog of Aura file manager for Kiss Aura Platform release.

Added

2024-11-15 - Added Aura file manager metrics

New metrics available for the component aura-file-manager
Affected documents:
- aura-file-manager metrics

Changed

2024-12-02 - Changed default value of parameter for managing KPIs blob

Added default value of 1000 milliseconds in timeToWaitIfExists param of method uploadToAppendBlob. This will prevent corrupted files in KPIs.

2024-11-15 - Use Redis as storage

By default, use Redis as storage for queue.
Affected documents:
- aura-file-manager environment variables

2024-11-14 - Updates in Aura file manager documentation

Updated aura-file-manager architecture diagram and communication protocol flowchart
Affected documents:
- aura-file-manager documentation

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura Gateway API changelog

Changelog of Aura Gateway API for Kiss Aura Platform release

Added

2024-12-16 - Return score from disambiguation

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura KPIs entities changelog

Changelog of Aura KPIs entities for Kiss Aura Platform release

Changed

2024-12-19 - Deactivation of Aura API request dataset uploading

Form KISS release onwards, the CSV-based entity API request will not be uploaded to Kernel, as it is not going to be used anymore. In a future, part of the information recorded in this entity will be registered in a new URM entity based on Avro format.

2024-11-14 - Completed definition of User_Id

The field USER_ID in CSV-formatted Aura entities now is also referred to the unique identifier for anonymous users.
Related documents:
- Aura entities definition (CSV format)

2024-12-02 - Changed default value of env var for managing KPIs blob

The default value of the environment variable AURA_KPIS_BLOB_TIME_WAIT_IF_EXISTS, that sets the time to wait if the KPIs blob exists to avoid duplicate headers, has changed to 1000 milliseconds. This will prevent corrupted files in KPIs.

Fixed

2024-12-02 - Corrected Audit Avro files with fields `AURA_CHANNEL_ID` and `AURA_APP_ID` undefined

Modification to allow several filters with logic conditional.

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura KPIs Uploader changelog

Changelog of Aura KPIs Uploader component for Kiss Aura Platform release.

Added

2024-12-12 - New environment variables

Added new environment variables to aura-kpis-uploader and aura-kpis-adapter-manager for an improved management of CSV and Avro files
Affected documents:
- aura-kpis-uploader environment variables
- aura-kpis-adapter-manager

Changed

2024-12-12 - Improved aura-kpis-uploader documentation

Improved description of the process performed by aura-kpis-uploader-cli
Update of aura-kpis-uploader conditional execution flow
Affected documents:
- aura-kpis-uploader documentation

2024-12-05 - Add version control for Avro Adapter models

Now the aura-kpis-uploader models to manage the different file types have a new “version” field. If the local version is higher than the remote configuration, it is replaced.

2024-12-05 - Add new environment variables to write append blobs in block of size minors than 100 MiB

AURA_KPI_MAX_BLOCK_SIZE_FOR_APPEND_BLOB sets the maximum buffer size for append blob uploading. Default: 100000000 (100MiB)
Affected documents:
- aura-kpis-uploader environment variables

2024-12-04 - Add new environment variables to control the amount of files to process

AURA_KPI_NUM_MAX_FILES_FOR_EXECUTION indicates the number of files by entity to process in a single execution. Default: 12
AURA_KPI_HOURS_TO_SUBTRACT_TO_GET_NUM_MAX_FILES indicates the number of hours to subtract in order to get the number of files to process in a single execution. Default: 10
Affected documents:
- aura-kpis-uploader environment variables

2024-12-02 - Changed default value of env var for managing KPIs blob

The default value of the environment variable AURA_KPIS_BLOB_TIME_WAIT_IF_EXISTS, that sets the time to wait if the KPIs blob exists to avoid duplicate headers, has changed to 1000 milliseconds. This will prevent corrupted files in KPIs.
Affected documents:
- aura-kpis-uploader environment variables

Fixed

2024-12-02 - Corrected Audit Avro files with fields `AURA_CHANNEL_ID` and `AURA_APP_ID` undefined

Modification to allow several filters with logic conditional.
Updated aura-avro-adapter.json to config new filters in the generation of Audit Avro files.

2024-12-02 - Corrected Wrong EXTRACTION_TM date format in Kernel dimensional data

Removed milliseconds in EXTRACTION_TM date field.

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura monitoring changelog

Changelog of Aura monitoring component for Kiss Aura Platform release.

Added

2024-12-17 - Aura HTTP inbound/outbound dashboards per channel

From the current release onwards, the dashboards Aura HTTP inbound and Aura HTTP outbound shows the incoming/outgoing traffic by channel.
Affected documents:
- Aura HTTP inbound dashboard
- Aura HTTP outbound dashboard

2024-11-15 - Added Aura file manager metrics

New metrics available for the component aura-file-manager
Affected documents:
- aura-file-manager metrics

2024-11-13 - Add new label in aura-groot Prometheus metrics

livingApp label has been included in incoming_message_duration_seconds metrics.
Affected documents:
- aura-groot metrics

2024-11-13 - Add new label in aura-bot Prometheus metrics

livingApp label has been included in outgoing_message_duration_seconds.
Affected documents:
- aura-bot metrics

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura NLP changelog

Changelog of Aura NLP component for Kiss Aura Platform release

Added

2024-12-02 - Kernel configuration for URM Global script

New guidelines for the configuration of the script URM Global in Kernel.
Affected documents:
- Kernel configuration for URM Global script

Changed

2024-12-13 - Update TV use cases configuration documents

Documentation regarding the NLP configuration of TV use cases have been updated for Spain and Brazil OBs.
- ES: Pipeline stages, pipeline schematic flow
- BR: New approach of a aura-nlpdata repository per channel, pipeline stages, pipeline schematic flow
Affected documents:

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura Aura operations changelog

Changelog of Aura operations for Kiss Aura Platform release

Added

2024-12-19 - Added Databricks Jobs versioning

Versioning information for the component Databricks Jobs have been added to the document “Scheduled updates in Aura components”, both for its Python associated version and the Databricks one.
Affected documents:
- Scheduled updates in Aura components

Changed

2024-12-19 - Upgraded Aura components versions

Different Aura system components have been updated to newer versions:
- AKS: Upgraded to version 1.30.5
- Elasticsearch: Upgraded to version 8.16.1
- Kibana: Upgraded to version 8.16.1
- Prometheus: Upgraded to version 2.53.1
Affected documents:
- Aura System components versions
- Scheduled updates in Aura components

2024-12-09 - Generalization of guidelines for Kernel configuration

The previous version of the document “Kernel datasets configuration” was a particularization of the process for the Aura Billing Module. Now, general guidelines have been generated with the orderly steps for the execution over Kernel of different tasks required for Aura features.
Affected documents:
- Kernel configuration

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura Configuration API changelog

Changelog of Aura Configuration API component for Kiss Aura Platform release

Added

2024-12-16 - New flag added to return score from disambiguation

Affected documents:
- aura-configuration-api admin module

Fixed

2024-12-10 - Fixed logs without correlator information

Added correlator information to logs in the aura-configuration-api to improve traceability and debugging.

Docs:

Mon, 01 Jan 0001 00:00:00 +0000

Aura documentation changelog

Changelog of Aura documentation for Kiss Aura Platform release

Changed

2024-12-19 - New documentation blocks in Aura Technical Documentation website

The sections menu of Aura Technical Documentation website has been divided into two main blocks: Aura Ecosystem

This block shows the three platforms in Aura ecosystem:
- Aura Virtual Assistant, our cutting-edge digital assistant
- ATRIA (Artificial Trusted Intelligence by Aura), platform that integrates multiple AI technologies
- Aura Copilot, intelligent assistant that currently leverages ATRIA capabilities for improving Telefónica Services Operators productivity
Information is structured by its technical complexity, with contents suitable for both business and product profiles and advanced technical profiles.

Technicians Hub
Direct access to technical documents, resources and tools tailored for Aura Virtual Assistant and ATRIA advanced technical profiles

2024-12-19 - Renamed Technicians Hub sections

Old section	New section	Content
Technical components	Catalog of Technical Components	Descriptive technical documents of Aura Virtual Assistant and ATRIA components
Deploy Aura	Deployment Task Center	Documents and guidelines for the deployment of Aura Virtual Assistant and ATRIA
Work over Aura	Developers Workspace	Practical guidelines for the customization, operation and monitoring of Aura Virtual Assistant and ATRIA components
Develop experiences	Experiences Builder	Practical guidelines for the development of experiences both in Aura Virtual Assistant and ATRIA

2024-12-19 - Example cases for ATRIA capabilities

Practical example cases have been included for ATRIA Generative and RAG, in order to ease the understanding of these capabilities.
Affected documents:
- Generative AI example case
- RAG example case

2024-12-19 - New tags and categories

New values have been added to Aura Technical documentation website tags and categories clouds, in order to adapt to the new features and components in Aura and to maintain the adequate taxonomy for the classification of documents.

2024-11-15 - Documents fixes and corrections

Throughout the website, different links, styles, weights and typos have been modified and/or corrected, for a continuous improvement of Aura Platform documentation.

Aura –

Docs:

Aura system components versions

Components versions

Additional information

Docs:

Atria Applications changelog

Changed

2024-12-19 - Completed document for ATRIA applications

Docs:

Atria Model Gateway changelog

Changed

2024-12-01 - Included calls to OpenAI and consumed tokens in logs

2024-12-19 - Completed document for ATRIA configuration

Docs:

Atria RAG generate DB changelog

Changed

2024-12-19 - Improved atria-rag-generate-db operation

Docs:

Atria RAG Server changelog

Changed

2024-12-19 - Deleted application_name from configuration

2024-12-19 - Completed document for ATRIA configuration

Docs:

Aura authentication API changelog

Added

2024-11-29 - aura-authentication-api can now return anonymous user data

2024-12-02 - Added new aura-authentication-api environment variables

Docs:

Aura Bot changelog

Updated

2024-11-12 - Deactivate authentication flows for Aiwi channel in ES

Changed

2024-12-02 - Included userID for anonymous users

2024-12-02 - New step for anonymous users in Aura authentication flow

2024-12-02 - New aura-bot environment variables

2024-12-02 - Changed default value of env var for managing KPIs blob

Docs:

Aura Channels changelog

Added

2024-12-16 - New flag added to return score from disambiguation

Docs:

Aura Databricks Jobs changelog

Changed

2024-12-17 - Updated Databricks Jobs process

2024-10-24 - Updated Databricks Jobs report

2024-10-24 - Complete Databricks Jobs troubleshooting documentation

Docs:

Aura file manager changelog

Added

2024-11-15 - Added Aura file manager metrics

Changed

2024-12-02 - Changed default value of parameter for managing KPIs blob

2024-11-15 - Use Redis as storage

2024-11-14 - Updates in Aura file manager documentation

Docs:

Aura Gateway API changelog

Added

2024-12-16 - Return score from disambiguation

Docs:

Aura KPIs entities changelog

Changed

2024-12-19 - Deactivation of Aura API request dataset uploading

2024-11-14 - Completed definition of User_Id

2024-12-02 - Changed default value of env var for managing KPIs blob

Fixed

2024-12-02 - Corrected Audit Avro files with fields AURA_CHANNEL_ID and AURA_APP_ID undefined

Docs:

Aura KPIs Uploader changelog

Added

2024-12-12 - New environment variables

Changed

2024-12-12 - Improved aura-kpis-uploader documentation

2024-12-05 - Add version control for Avro Adapter models

2024-12-05 - Add new environment variables to write append blobs in block of size minors than 100 MiB

2024-12-04 - Add new environment variables to control the amount of files to process

2024-12-02 - Changed default value of env var for managing KPIs blob

Fixed

2024-12-02 - Corrected Audit Avro files with fields AURA_CHANNEL_ID and AURA_APP_ID undefined

2024-12-02 - Corrected Wrong EXTRACTION_TM date format in Kernel dimensional data

2024-12-02 - Corrected Audit Avro files with fields `AURA_CHANNEL_ID` and `AURA_APP_ID` undefined

2024-12-02 - Corrected Audit Avro files with fields `AURA_CHANNEL_ID` and `AURA_APP_ID` undefined